Privacy Policy

Phantasmagoria operates the website located at Home | Phantasmagoria. We are based in Tulsa, Oklahoma, and this Privacy Policy is intended to inform you of our policies and procedures regarding the collection, use, protection, and disclosure of information we receive from users of our Site.

 

1. Information We Collect

 

We collect two types of information:

(a) personal information that you voluntarily provide to us and

(b) non-personal information automatically collected through your use of the Site.

 

a. Personal Information:

• Name

• Email address

• Mailing address

• Billing address

• Phone number (optional)

• Payment information (processed securely through third-party services like PayPal, Stripe, or Square)

• Social media handles (if you engage with us through those channels)

• Any information you provide through contact forms or email subscriptions

b. Non-Personal Information:

• Browser type and version

• IP address

• Device type and operating system

• Pages visited, time spent on the site, and clickstream data

• Referring/exit pages

• Location information (approximate, via IP address)

• Cookies and similar technologies

 

2. How We Use Your Information

 

We use your information to:

• Process merchandise orders and send confirmations

• Ship products to your specified address

• Communicate with you about new releases, upcoming shows, or promotions (with your consent)

• Respond to your inquiries and customer service requests

• Improve the performance, layout, and content of the Site

• Monitor usage patterns and diagnose technical problems

• Prevent fraud and enhance security

• Comply with legal obligations and enforce our policies

 

3. Legal Basis for Processing

 

If you are located in a jurisdiction that requires a legal basis for processing (e.g., the European Union), our legal bases include:

• Your consent

• Performance of a contract

• Legal obligations

• Legitimate interests, such as promoting our band, enhancing the Site, and protecting against fraud

 

4. Sharing Your Information

 

We do not sell or rent your personal information. We may share your data with:

• Service providers: e.g., payment processors, shipping companies, email marketing platforms

• Legal and regulatory authorities: when required by law, court order, or to prevent harm or fraud

• Social media platforms and plugins: if you interact with embedded content (e.g., YouTube, Instagram), your information may be shared with those platforms in accordance with their privacy policies

 

5. Cookies and Tracking Technologies

 

We use cookies, web beacons, and similar technologies to:

• Remember user preferences

• Track website traffic and performance

• Analyze visitor behavior

• Offer a more personalized experience

You may control or disable cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of the Site.

 

6. Data Retention

 

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. You may request deletion of your data by contacting us directly.

 

7. Your Rights and Choices

 

As a user, you may:

• Request access to the personal data we hold about you

• Request correction of incorrect or incomplete data

• Request deletion of your personal data

• Withdraw consent at any time (for data processed on the basis of consent)

• Opt out of marketing communications by clicking "unsubscribe" in any email

To exercise these rights, please email us at: phantasmagoria115@gmail.com

 

8. Data Security

 

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL encryption

• Secure hosting platforms

• Limited access to personal data among staff

While we do our best to protect your data, no system can be 100% secure. We encourage you to use caution when sharing personal information online.

 

9. Children’s Privacy

 

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us so we can delete it.

 

10. Third-Party Links and Content

 

Our Site may contain links to third-party websites or embedded content (e.g., videos, music players). These sites operate independently and are not governed by this Privacy Policy. We recommend reviewing their privacy policies before sharing personal data.

 

11. Accessibility Statement

 

We are committed to making our website accessible to all users, including those with disabilities. We follow WCAG 2.1 AA guidelines where feasible. Some third-party content (e.g., YouTube videos, social media embeds) may not be fully accessible. Pages affected include:

• Home | Phantasmagoria

• Mars | Phantasmagoria

We therefore declare partial compliance for these pages.

If you need assistance or encounter barriers while using our Site, please contact us at phantasmagoria115@gmail.com

 

12. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of the Site indicates acceptance of any changes.

 

13. Contact Us

 

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Phantasmagoria
Tulsa, Oklahoma
Email: phantasmagoria115@gmail.com

 

Thank you for trusting Phantasmagoria with your information.